Contact Samantha Brown Luggage

Questions about our travel luggage collections? Our team is ready to help you find the perfect set for your journeys.

Send Us a Message

    Business Hours

    Monday – Friday, 9:00am – 5:00pm PST

    Contact Questions

    What can the Samantha Brown Luggage team help me with?

    We assist with product questions, luggage set recommendations, order inquiries, shipping information, and general customer support. Whether you’re selecting your first Croco Embossed set or adding to your collection, we’re here to guide you.

    How quickly will I receive a response?

    Our team responds to all inquiries within 1–3 business days. During peak travel seasons, response times may extend slightly, but we prioritize every message we receive.

    I purchased Samantha Brown Luggage on Amazon. Can you help with my order?

    For orders placed through Amazon, we recommend contacting Amazon’s customer service directly for the fastest resolution on shipping, returns, or order modifications. We’re happy to answer product-specific questions about any Samantha Brown Luggage collection.

    Do you offer personalized luggage set recommendations?

    Yes. Share your travel style, trip frequency, and preferred luggage features in your message, and we’ll recommend the Samantha Brown Luggage collection that best matches your needs—whether that’s a compact 2-piece set or our full 5-piece Classic Collection.

    Can I request information about upcoming Samantha Brown Luggage releases?

    While we can’t share specifics about unreleased products, you can ask general questions about our product development philosophy or express interest in particular styles or colors. We value customer input as we continue expanding our collections.

    Do you provide warranty or care information?

    We can provide detailed care instructions for maintaining your Samantha Brown Luggage and answer questions about product durability. For warranty claims or repairs, please refer to the documentation included with your purchase or contact Amazon customer service if your luggage was purchased there.

    Ready to Travel in Style?

    Explore every Samantha Brown Luggage collection—from our signature Croco Embossed sets to ultralight spinners designed for modern travelers.

    Shop Samantha Brown Luggage on Amazon